Why does Blizzard need my government ID?

Why We Need ID We require government-issued ID to make sure we’re talking to the legitimate account holder before we make certain changes. Examples of these changes include authenticator removals, parental controls changes, secret question updates, or any contact where you aren’t logged in.

How do I recover my Blizzard account?

If you don’t have access to your email address or can’t recover your account, contact us. Battle.net Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account. Battle.net Authenticator can prevent account locks.

What is government ID verification?

ID Verification works hard behind the scenes to ensure only valid identity documents are recognized. It analyzes alphanumeric data and other unique information contained in an identity document to check the document’s validity.

How do you live chat with Blizzard?

Using the new system is easy enough; simply visit the Contact Blizzard Support page, select the game you need assistance with, and then choose from a variety of dropdown menus to pick the selections that best address your particular issue.

How do I change my country on Blizzard?

You can change the country/region on your Battle.net account by using our country change self-service. If you are unable to do so, submit a legible image of a recent utility bill with your name and new address for manual review.

Is driver’s license a government-issued ID?

A valid government-issued identification document should contain a photo, current address, signature and a unique number or barcode (e.g. driver’s license, passport number) assigned to the person.

How do I reset my Battlenet authenticator?

If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app by clicking the three dots in the upper right corner of the app, then Reset, and follow the instructions.

How do I find out my Blizzard username?

The name can only be seen on your Blizzard Account Settings page or when you are choosing which World of Warcraft license you want to play in the Blizzard Battle.net Desktop App or game client.

Can I delete my ID.me account and start over?

When you close your account, it enters a seven-day waiting period. During this time, you can contact ID.me Member Support to stop the deletion process. At the end of seven days, your account is purged. This action cannot be reversed.